Back to Blog
There will be a checking account used as main account to be linked with customer’s card.Ĭustomer may request to link additional checking and/or savings accounts to his/her card (or unlink accounts) at any time. Transaction environment includes but not limited to: Gasoline purchase (debit sale), POS terminals, ATMs, or when cardholder elects to press “debit” on the card acceptor device.Ħ.Can I link multiple accounts under my card? Transaction environment includes but not limited to: Gasoline purchase (credit sale), POS terminals, restaurant purchase, online or when cardholder elects to press “credit” on the card acceptor device. Both types of transactions are supported by your debit card Please look for ATMs where a STAR® logo is visible on the machine:ĥ.What is different between a signature and a PIN transaction? Signature-basedĪ signature transaction (or usually known as PIN-less or credit transactions) does not require PINs but asks for your signatureĪ PIN transaction always asks for PINs. Cardholders may also use any ATMs bearing a STAR® logo within the United States to change the PIN. To change or reset the existing PIN, cardholder may visit any ICBC (USA) branch during regular business hours and ask a Customer Service Representative to assist. Sometimes when using the card in a foreign country and the card acceptance terminal may request for a 6-digit PIN in such case, please add two zeros to the end of your 4-digit PIN to complete the transaction.Ĥ-digit PIN: 1234 => 6-digit PIN: 123400 Cardholder should safeguard his/her PIN and do not share it with any unauthorized person. Cardholder should always use his/her PIN whenever the acceptance terminal requests it, such as making debit card purchases on POS terminals or withdrawing funds from ATMs. The debit card PIN is a unique 4-digit password that is either issued to customer or set by customer that helps to authenticate transactions. For a complete list of branch telephone number and business hours, please see “Contact Us” section.ģ.What is the PIN (“Personal Identification Number”) and when should I use the PIN? For a complete list of branch telephone number and business hours, please see “Contact Us” section.īy Person: Visit any ICBC (USA) branch during regular business hours and request a Customer Service Representative to activate for customer. To activate the card, follow either of the following steps:īy Internet: Visit ICBC (USA)’s website at log in to the Internet Banking, select Customer Service, follow the on-screen prompts to activate.īy Phone: Call any ICBC (USA) branch during regular business hours and request a Customer Service Representative to activate for customer. Customers may use this debit card to make purchases on point-of-sale (“POS”) terminals, conduct activities on ATM terminals, make purchases or payments with online merchants, and book car rentals or hotel reservations, etc., providing that the merchants support at least one of the three networks referenced above.Ģ.How can I activate my ICBC (USA) VISA® debit card? The ICBC (USA) VISA® debit card is a full-featured debit card issued by our bank and licensed by the VISA®, PLUS® and STAR® networks. Please kindly bring proper gov’t-issued photo ID for verification.ĭownload Dormant Account Re-activation Form VISA Debit Cardġ.What is my ICBC (USA) Visa® Debit Card? ![]() You do not have to print this form prior to your arrival. You may also visit your local ICBC (USA) branch to request activating your dormant account. ![]() Please note that ICBC (USA) may need to verify your identity and collect your most recent contact information and/or additional required information before activating your account. Please follow the instructions on this form, fill out, sign, and either email/fax it to your account officer, mail it to your account opening branch, or bring it in person to your branch. Please click on below link to download a request form. Q: I did not use my ICBC (USA) checking or savings account in the last two years and my account is now dormant, how can I re-activate my account?Ī: If you haven’t used your checking or savings account in the last two years, your account may be in dormant status and needs to be re-activated. Q: What are the opening hours in your bank?Ī: Please go to Customer Service > Office Hour for details. Q: What is the contact information of the branches?Ī: Please go to Customer Service > Contact Us for details. ![]() Q: Could you please give me a brief introduction of ICBC (USA)?Ī: Please go to About Us > Introduction for details.
0 Comments
Read More
Leave a Reply. |